Frequently Asked Questions?

Most frequently asked questions

• How do I use the online service to renew a Network Railcard I bought at a station?
  A:

  Simply log on to our website and begin the purchase process. During this process you will have the opportunity to give the expiry date of your current Railcard, which will make sure that the validity of your new Railcard does not overlap with that of your expiring one.

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• I bought my current Network Railcard from the online service, it is about to expire, how do I renew it?
  A:

  Providing the expiry date of your Network Railcard is within 30 days you will be able to renew it. Just log back into your account, select renewal, confirm your details and make your payment. Your renewed Network Railcard will then be sent to you.

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• How far in advance can I renew my Network Railcard?
  A:

  You can renew your Network Railcard up to 30 days prior to the expiry date. Just log back into your account, select renewal, confirm your details and make your payment. Your renewed Network Railcard will then be sent to you.

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