Contact us

Our Network Railcard team are available Monday to Friday, 0900 to 1700

You can contact us using the form below and we will respond to you within 24 hours Monday to Friday. Alternatively, you can call us on 0345 301 1655**. 


Enquiry Form

Required fields are marked with an asterisk (*).


We will only use your contact information to help us find your Railcard account if you have one.



All press enquiries should be sent to [email protected]

For queries on rail ticket prices or train times go to

If you have any comments about a specific rail journey please contact the train company that provides the service. You can find their contact details by clicking on this link train company list.

**To ensure we deliver a quality service, calls may be recorded. Calls to 03 numbers cost no more than calls to other geographic numbers (01 or 02).


Click here to buy or renew your Network Railcard, update your details or report a Railcard lost/stolen.