Contact us

If you need to get in touch we’re open from 0900hrs to 1700hrs every day of the year except for Christmas day.

 

Send us a private message on social media:

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Email: railcardhelp@nationalrail.co.uk
Phone:

0345 3000 250

Calls cost no more than calls to geographic numbers (01 or 02) and may be recorded for training and monitoring purposes.
Post: National Railcards
PO Box 10776
Ashby-de-la-Zouch
LE65 9FA

Enquiry Form

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We will only use your contact information to help us find your Railcard account if you have one.







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Alternatively, you can call us on 0345 301 1655. Calls cost no more than calls to geographic numbers (01 or 02) and may be recorded for training and monitoring purposes.


For queries on rail ticket prices or train times go to nationalrail.co.uk.

If you have any comments about a specific rail journey please contact the train company that provides the service. You can find their contact details by clicking on this link train company list.

 

BUY NOW

Click here to buy or renew your Network Railcard, update your details or report a Railcard lost/stolen.