Contact us

If you need to get in touch we’re open from 0700hrs to 2200hrs every day of the year except for Christmas day.

 

Send us a private message on social media:

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Email: railcardhelp@nationalrail.co.uk
Phone:

0345 3000 250

Calls cost no more than calls to geographic numbers (01 or 02) and may be recorded for training and monitoring purposes.

Post: National Railcards
PO Box 10776
Ashby-de-la-Zouch
LE65 9FA

Enquiry Form

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We will only use your contact information to help us find your Railcard account if you have one.







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For queries on rail ticket prices or train times go to nationalrail.co.uk.

If you have any comments about a specific rail journey please contact the train company that provides the service. You can find their contact details by clicking on this link train company list.