Frequently Asked Questions?

How do I add a digital Railcard to my phone?

If you have already bought a digital Railcard, you should have received a download code by email.

Just open the email, using the device you want to add your Railcard to, tap the link, and we will handle the rest.

Or tap the ‘+’ button on the My Railcard screen, to enter your download code manually.

Click here for a step by step on how to add a digital Railcard to your phone.