Frequently Asked Questions?

All Buying Online COVID Digital Railcard Eligibility Railcard holder benefits Refunds & Replacements Renewals Validity Visiting from outside of Great Britain

Can I renew to a digital Railcard?

Yes! You can renew your Railcard within 30 days of its expiry to a digital Railcard.

Simply go to ‘Renew my Railcard’ on the website homepage, enter your log in details, click on ‘Renew’ under your expired or soon to expired Railcard, select 'Digital' under ‘Choose the type of Railcard you would like’ section and follow the instruction on the screen to complete your purchase.

Click here for the step by step guide on how to renew your Railcard.

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