Frequently Asked Questions?

How will you use my personal data?

When you complete an application, you are able to set your preferences so that you can opt in to be kept informed of offers and promotions from the Railcard team, train companies and/ or selected partners. Alternatively, you can opt out of all marketing communications. 

We only share your data if you have given your permission for us to do so.

If you wish to change your preferences at any time you can log into your online account to do so.

Railcard renewal service messages will be sent to all cardholders where we hold an up-to-date email address.