Frequently Asked Questions?

Can I laminate my paper Network Railcard that I have bought at the station to protect it?

No. Please do not laminate your Network Railcard. In most instances the heat of laminating machines will turn the surface of your Network Railcard black, damaging it and making it illegible. If this happens you will need to buy a replacement Network Railcard (for a fee of £10 if you have had no previous replacements).

Laminated Network Railcards cannot be accepted by rail staff as the lamination makes it difficult to validate that is has not been tampered with. To protect your Network Railcard please keep it in a plastic ticket wallet which is available for free from any staffed station.